Initial Services
Photo requirements
Billing checklist | |
File Size: | 275 kb |
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Equipment requirements
Please review the equipment requirements for grass cuts and maid refreshes. In addition to those items, you will need the following:
- A trailer/truck/cargo van that can facilitate heavy debris removal
- An air compressor for testing plumbing lines
- Emergency contact and winterization stickers
- Standard-code lock sets (knob and deadbolt)
- Supplies necessary to remedy safety hazards, including tape (clear and duct), outlet covers, lumber and bolts for window boarding and handrail installation, standard-code combination padlocks, water/gas line caps, and wire caps
Initial Services FAQs
What is included on an initial services order?
The following items are generally included on your work order item details:
The following items are generally included on your work order item details:
- Total debris removal, including the exterior of the property and any outbuildings
- An initial maid service
- An initial grass cut
- Winterization/dewinterization of the plumbing system, if necessary
- Safety hazard inspection
- Lock changes, if necessary
- Removal of personal property to storage, if necessary
What is an over allowable?
An over allowable is an amount of money which the broker has pre-approved for any necessary emergency repairs. Common allowables include fence repair, gutter cleaning or repair, and roof tarping. If you find an item at a property that needs to be addressed, check the allowables to see if you're pre-approved to complete those repairs. If so, you do not have to call in for additional approval.
An over allowable is an amount of money which the broker has pre-approved for any necessary emergency repairs. Common allowables include fence repair, gutter cleaning or repair, and roof tarping. If you find an item at a property that needs to be addressed, check the allowables to see if you're pre-approved to complete those repairs. If so, you do not have to call in for additional approval.
I'm not sure if the property exceeds my CYD threshold. What should I do?
Pile interior debris in the center of each room and take photos of each room, the exterior of the property, and the interior of any outbuildings. Do not remove any debris at this time. Complete the lock change, winterization/dewinterization, and grass cut (move debris to the driveway or garage if necessary). Then, upload your photos to the work order and request a CYD review by calling Mary Burks.
Pile interior debris in the center of each room and take photos of each room, the exterior of the property, and the interior of any outbuildings. Do not remove any debris at this time. Complete the lock change, winterization/dewinterization, and grass cut (move debris to the driveway or garage if necessary). Then, upload your photos to the work order and request a CYD review by calling Mary Burks.
Am I approved to complete items on the safety hazard checklist without additional approval?
Look at your work order item details. Is the safety hazard checklist included on your work list? If it is, then you are approved to complete any items on this list. If it is not, then you are still required to complete the inspection, but you must call in for approval before completing any items.
Look at your work order item details. Is the safety hazard checklist included on your work list? If it is, then you are approved to complete any items on this list. If it is not, then you are still required to complete the inspection, but you must call in for approval before completing any items.
Where do I get the necessary stickers?
When you are first hired, Stephanie Chou should mail you a pack of stickers to your home address. If you run out, please email Stephanie to request more.
When you are first hired, Stephanie Chou should mail you a pack of stickers to your home address. If you run out, please email Stephanie to request more.
Where should I order supplies like locks, smoke detectors, and air fresheners?
We recommend using MFS Supply. Their prices are the best we have found, and they cap shipping at $20/order. You will lose money if you order your lock boxes from anywhere else.
We recommend using MFS Supply. Their prices are the best we have found, and they cap shipping at $20/order. You will lose money if you order your lock boxes from anywhere else.